This Privacy Policy explains how Fintech Plus LTD (“we”, “our”, or “us”) collects, uses, shares, and protects your personal information when you use our services at www.fintcx.com (the “Site”) and any associated platforms, tools, or features (collectively, the “Services”).
By using our Services, you consent to the practices described in this Privacy Policy.
- Who We Are
Fintech Plus LTD is a digital asset services provider offering AI-based investment tools, staking, OTC trading, and secure crypto custody. We are registered in the United Kingdom, and your data is handled in accordance with the UK General Data Protection Regulation (UK GDPR). - Information We Collect
We collect the following types of information:
a) Personal Information (KYC & Onboarding)
Full name
Date of birth
Address and proof of address
Government-issued ID
Phone number and email address
Selfie or biometric data (if required by KYC provider)
b) Financial & Usage Data
Wallet addresses and crypto holdings
Transaction history
Platform usage patterns
IP address and browser information
Device type and geolocation (where permitted)
- How We Use Your Information
We use your information to:
Verify identity and comply with AML/KYC laws
Provide and manage our crypto investment services
Process transactions and manage custody
Send account-related communications
Improve service functionality and user experience
Prevent fraud and protect against unauthorized access
Fulfill legal and regulatory obligations
- Legal Basis for Processing
We process your data under the following legal bases:
Contractual necessity – to deliver the Services you sign up for
Legal obligation – for regulatory compliance (e.g., AML/KYC)
Legitimate interest – to improve our platform and ensure security
Consent – where required (e.g., marketing communications)
- Data Sharing and Disclosure
We may share your data with:
Verified KYC/AML service providers
Custody or blockchain infrastructure partners
Regulatory or law enforcement authorities where required
Third-party analytics tools (anonymized wherever possible)
Payment processors (if fiat services are used)
We never sell your personal data.
- International Data Transfers
If your data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place (such as standard contractual clauses or adequate jurisdiction recognition) to protect your privacy rights. - Data Retention
We retain your personal data for as long as needed to:
Fulfill the purpose it was collected for
Comply with legal obligations (e.g., AML laws)
Resolve disputes or enforce agreements
Retention periods vary depending on the data type and applicable regulations.
- Your Rights (UK GDPR)
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion (where legally applicable)
Object to processing or request restriction
Withdraw consent (where processing is based on consent)
File a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, email us at: privacy@fintcx.com
- Cookies and Tracking
We use cookies and similar technologies to:
Improve website performance
Analyze traffic and user behavior
Enable secure login sessions
You can control cookie settings via your browser. For more details, see our [Cookie Policy].
- Data Security
We implement industry-standard measures to protect your data:
End-to-end encryption
Access controls and authentication
Regular security audits and monitoring
Third-party infrastructure vetting
- Third-Party Links
Our platform may contain links to third-party sites or tools. We are not responsible for the privacy practices of those sites. - Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the platform indicates your acceptance of any changes. - Contact Us
If you have questions or concerns about this Privacy Policy or your data rights, please contact us:
privacy@fintcx.com
www.fintcx.com